Frequently Asked Questions
What are the ingredients?
Our gingerbread shapes are made with quality ingredients – they may contain gluten, tree nuts or peanuts.
How long will my gingerbread remain fresh?
Our gingerbread is made fresh at our bakery and will remain fresh for 6 months from the day you receive it!
How much is shipping?
Shipping per cookie is $2.50 up to a maximum of $10 in Canada (IE: Any amount of cookies over 4 will just be the $10 shipping). In the United States there is a flat rate of $14. For orders over 20, please contact us for more information.
Where do you ship to? Will you ship internationally?
We ship to addresses in Canada or the United States. For international orders, please contact us to request a quote.
How long will shipping take after I place my order?
Your order will ship 48 business hours via Canada Post with tracking # after receipt. Depending on your location, we aim to have all Canadian deliveries arrive within 1 week of your order date, for international orders please allow up to 2 weeks.
How are the gingerbread packaged?
Each gingerbread comes individually cellophane wrapped and heat sealed. They are shipped in bubble wrapped packaging – we also sell gift containers which hold up to 4 gingerbread pieces.
Do you accept large orders?
Yes! Our parent company, Double Chocolate Fountain handles large orders of several thousand custom printed gingerbread and traditional cookies, cake toppers, and cakes regularly! Please visit contact us for more information.
What payment methods do you accept?
We currently accept all credit cards, or Paypal direct paymentl.